Know Your Customer (KYC) verification is required before any withdrawal on CloudCaarl. This policy explains what we require, how it is processed, and how your data is protected.
CloudCaarl is a financial platform that pays real money to real people. To comply with anti-money laundering (AML) laws and to protect our members from fraud, we verify the identity of every user before processing a withdrawal. KYC also prevents multiple account abuse and ensures that earnings go to the correct person.
To complete KYC verification, you must provide:
Your Tax Identification Number must be exactly 9 digits. We validate the format automatically when you enter it. Incorrect TINs will be flagged immediately. Submitting a false TIN is considered fraud and will result in permanent account termination.
KYC submissions are manually reviewed by our admin team. Standard review time is 1–3 business days. You will receive a notification when your status changes to Approved or Rejected.
If your KYC is rejected, we will provide a written reason. Common rejection reasons include:
You may re-submit at any time after a rejection. There is no limit on resubmissions.
All KYC documents are stored in a private, encrypted Supabase Storage bucket. Documents are accessible only to the specific user who uploaded them and to authorized CloudCaarl admins. We never share KYC documents with third parties. Documents are retained for 5 years after account closure per financial regulations.
CloudCaarl admins reserve the right to request additional verification if there are concerns about account activity, even after initial KYC approval. This includes re-verification in cases of suspected account compromise.